HughesNet Internet Resources

FAQ: HughesNet Speed

HughesNet Gen5 is faster than ever — 25 Mbps download and 3Mbps upload2 — and is available to anyone, anywhere, coast-to-coast.  Read on to discover commonly asked questions about HughesNet Gen5 speeds and more.

Question: What kind of Internet speed can I expect with HughesNet?

Speed is based on many factors including, but not limited to:

  • Computer configuration
  • Home network resources
  • Number of people on your home network
  • Website speeds
  • Browser configuration and plugins

Stated HughesNet speeds and uninterrupted service are not guaranteed. If you use the Internet during peak hours, upload and download speeds may be lower, as more people are using satellite Internet. You will likely see higher speeds during non-peak hours, such as late at night. Many programs will let you schedule your download times, so you can take advantage of non-peak hours.

Question: Can I run a VPN over HughesNet?

We do not recommend using a VPN with your HughesNet service. Your home is approximately 22,000 miles away from the HughesNet satellite in space. In order to minimize the delay that comes from having data travel back and forth over such a vast distance, your modem uses advanced acceleration techniques. When you use a VPN connection that encrypts data, it interferes with your modem’s ability to compensate for the delay. Depending on the type of VPN used, you may see overall speed reduced by 50–70%. You can restore your connection to full speed by simply disabling your VPN client when your session is over. Note: HughesNet Technical Support does not provide help with configuring or troubleshooting problems associated with VPN clients.

Question: What is transmission latency?

Latency refers to the amount of time it takes a packet of data to travel across a network. With satellite service, that data must travel up to the satellite and back (about 45,000 miles). This round trip adds about a half-second delay to the total time your computer takes to communicate with a Website or host server. Therefore, time-sensitive applications that require fractions-of-a-second user inputs (such as multi-player “twitch” games or real-time equities trading) are not recommended with HughesNet.